Tenant Handbook

Elevator Safety


If you experience difficulties while in an elevator, open the telephone panel door and remove the handset from the hook. The phone will automatically connect you with a courtesy staff associate who is trained to assist you. Be prepared to report your elevator number and floor location, if known. The elevator number is located on the back of the handset.


Assistance will be immediately dispatched. Remember, the elevators are equipped with automatic safety devices.


If an elevator stops between floors and the doors open, do not try to climb out or jump to a floor. Serious injury or death may occur.