Tenant Handbook

Loading Dock

The loading dock, located off Wall Street between the office tower and the parking garage, is for the use of all tenants. It is available on a first come, first serve basis during normal building hours (7:00am-4:00pm). Loading dock use is available for twenty minutes to load and unload only. Contractors may not park at the loading dock without permission from the property management office. Loading dock users must leave their keys inside their vehicle and register with the loading dock attendant.

Please notify the dock attendant when you expect a delivery as all deliveries must be verified by the tenant before the delivery will be permitted. Useful information includes the expected date and time of delivery, who will be delivering the item(s), and the delivery destination. If prior arrangements have not been made and a delivery arrives, the dock attendant will make every attempt to contact the intended recipient, however, for the safety of all tenants, if we are unable to verify that the delivery is expected, the delivery will be refused.

A dock attendant is on duty to assist with deliveries Monday through Friday from 7:00 a.m. until 4:00 p.m. After hours deliveries must be scheduled in advance. If a dock attendant’s presence is required after hours, a fee of $25 per hour will be charged and may be subject to a two (2) hour minimum. All delivery personnel are required to register with the dock attendant to obtain an access card for the freight elevators and must be prepared to present the following information:

  • Tenant
  • Floor/suite number
  • Approximate amount of time needed for delivery
  • Vehicle keys
  • Acceptable proof of identification.
  • Appropriate Bill of Lading matching delivery

The dock attendant will make every attempt to accommodate delivery trucks. Space is limited; therefore, general deliveries are limited to twenty (20) minutes. There are certain procedures and requirements regarding the Loading Dock. (See Loading Dock Requirements in Appendix B). Please forward these requirements to your service provider(s) to ensure they are aware of them.
All materials must be taken directly from the loading dock to the delivery destination through the freight elevators. Each tenant must make the necessary arrangements to receive such items. No materials of any kind are permitted to be stored or piled in hallways or loading areas. Materials found in these areas will be removed and stored at owner’s expense.